“How do I know that the person taking the course is the one who is doing the work and taking the tests?” That’s the first question people have when they think about e-learning. A possible solution comes from an unexpected place — from the student’s own cell phone or smartphone that has built-in video capabilities.
Older Solutions: Going to a proctored testing center
Distance learners are not surprised when they hear they have to take their mid-term and final exam at a proctored testing center. The “assessment center” can be very informal. The location of the testing center might be a room at the local library, that one enters after giving their photo identification to the proctor. Alternatively, students could take their test onboard a ship with a designated person functioning as a proctor, or in an education center on a military base.
Some colleges and universities have their own testing centers on branch campuses. Others may have contracts with Thomson’s Thomson-Prometric testing centers (http://www.prometric.com) . With more than 3,000 centers across the world, using a Prometric center provides a convenient on-site solution to testing and assessment.
Technology-Assisted Remote Proctoring
Various strategies for remote proctoring have been implemented, which include having a room with a camera streaming to a control center where people are monitoring the behaviors of the individuals after identities have been confirmed.
Remotely confirming the individual’s identity can also be done in different ways, ranging from pin numbers, thumbprint scan, photo / camera, and voice recognition.
The underlying assumption that individuals are bad and will seek to cheat and subvert the system has been questioned by many. The people who really want to cheat will do so, and the barriers will not deter them. If anything, they represent a challenge.
Smartphone-Assisted Remote Proctoring
In the future, it will be simple to ask students to use their smartphones to authenticate their identity and to provide a remote camera for proctoring. The beauty of this approach is that the learner can take the test anywhere he or she has a signal. Just dial a number, place the camera so that it follows you, and the smartphone will function as a security camera.
The Role of the Virtual Library in Academic Honesty
This may seem fairly self-evident, but if a student feels comfortable with researching his or her ideas, and becomes interested in the topic to the point that the research process itself feels like discovery (and hence, is fun), it is more likely that the student will write his or her own ideas, and not plagiarize.
The role of the virtual library can be more than that of a repository of information. It can also assume the role of the Panopticon. Here’s a great set of articles about Michel Foucault’s analysis of the Panopticon — the guard tower in the prison that provided surveillance and enforced discipline. http://www.surveillance-and-society.org/journalv1i3.htm
The virtual library makes a perfect Panopticon for the assessments and exams for an online course. The fact that there are numerous kinds of electronic resources makes the psychological impact feel “all knowing” as well as “all seeing.” The psychological impact is compounded by a sense that one’s privacy has been somehow compromised by the all-seeing smartphone, and that while one is taking a test, the cache and address book in one’s smartphone could be raided and mined for future database marketing. Personal data can be collected and sold. Images can be taken from the camera’s memory and mailed back to the student to let him or her know that “the smartphone knows” (and cannot keep its secrets)…
videographer: dave feiden If you’ve read this far, you realize that by discussing some of the security issues with smartphone-assisted proctoring, it’s clear that I believe that there are a few bugs to be worked out.
Nevertheless, where proctoring is required, we owe it to our students to make the process as painless and easy to do as possible. Otherwise, we run the risk of reducing access to education — precisely the problem we sought to correct by offering online courses in the first place (!)
